CRM & Contact Management

Do you actually know your customers?

Spoiler: probably not.

Smartsupp CRM & Contact Management

Join 100,000+ customers now

Generali
Audi
Office shoes
Riluxa
XD design
AXA Assistance
insportline
Roneberg Smart
wkdzik.pl
South and City College Birmingham
Bldpharm
Volkswagen
Das Welt Auto
Citroën
UniCredit Bank
COLORADO Department of Labor and Employment
Generali
Audi
Office shoes
Riluxa
XD design
AXA Assistance
insportline
Roneberg Smart
wkdzik.pl
South and City College Birmingham
Bldpharm
Volkswagen
Das Welt Auto
Citroën
UniCredit Bank
COLORADO Department of Labor and Employment

Complete customer profiles. On autopilot.

Every person who messages you gets saved as a contact — instantly. Name, email, phone number, tags, full conversation history, and every page they've ever browsed. No manual entry. No missed opportunities. Just data, ready when you need it.
Smartsupp CRM - Complete customer profiles

Every customer. One place. Total clarity.

Filter your contacts by tags, date, channel, or custom fields. Spot behavioural patterns and high-intent customers without ever digging through chat history again. Because your time is better spent selling, not searching.
Smartsupp CRM - Contact filtering

See who’s on your site. Right now.

Watch visitors browse your website in real time — where they came from, which page they're on, and what they're looking at. Strike while the iron is hot.
Smartsupp CRM - Real-time visitor tracking
10%
contact conversion rate
900
cars sold per month
10s
average response time

"Smartsupp generates 7,200 new contacts for us every month. 60% of them book an in-person appointment."

AAA Auto
AAA Auto

Your customer data. Your CRM. Finally in sync.

Your customer data. Your CRM. Finally in sync.

Export contacts to CSV or connect Smartsupp via API to HubSpot, Pipedrive, Salesforce, or your favourite email tool. Your data, your way — no silos, no spreadsheet chaos.
  • HubSpot Sync contacts and conversations automatically.
  • Pipedrive Push leads directly into your sales pipeline.
  • Mailchimp Grow your email list from every chat.
  • Salesforce Keep your CRM up to date without lifting a finger.
  • CSV Export Download your contacts anytime, anywhere.
Testimonials

They love us!

Full star Full star Full star Full star Half star
"Great tool for communication with customers"
Smartsupp is a great tool for improving customer support. I like that it allows automated messages that can answer frequently asked questions, saving time.
Full star Full star Full star Full star Full star
"An excellent live chat with advanced features"
I have been using Smartsupp and, overall, the experience has been very good. It is a live chat platform that allows connecting with customers quickly and effectively. Intuitive and easy-to-use interface – The setup is simple and does not require technical knowledge.
Full star Full star Full star Full star Full star
"Amazing for Connecting with Customers and Boosting Sales!"
I’ve been using Smartsupp for a few months now, and I can honestly say it’s been a game-changer! It makes chatting with customers super easy, so I can answer their questions on the spot and help them feel supported. The real-time insights into how people are navigating the site have been priceless—it’s like having an extra set of eyes to understand what visitors are looking for.
Full star Full star Full star Full star Full star
“Android App”
The Android app is also very good. Finally, the ease of use of the platform is excellent.
Full star Full star Full star Full star Full star
"Smartsupp is an effective tool for customer support in B2B segment"
Automation with chatbot – Using predefined responses and automated messages, we can filter out common questions and focus on relevant inquiries.
Full star Full star Full star Full star Full star
"It's convenient, fast, and easy to use—exactly what I was looking for!"
Smartsupp has been a game-changer for my business. It's convenient, fast, and incredibly easy to use, making customer interactions seamless and efficient. The live chat feature allows me to respond to inquiries in real time, which has significantly improved customer satisfaction.
Full star Full star Full star Full star Full star
"Very good, Easy to use"
Excellect software, it's easy to use and set up. It's easy to use and also can recieve message and reply from mobile phone.
Full star Full star Full star Full star Full star
"Efficient and User-Friendly Chat Solution"
Smartsupp excels in providing top-notch customer support, with a responsive team always ready to assist. The platform's ease of implementation is a major advantage – setting it up on a website is quick and straightforward, even for non-technical users. The intuitive interface ensures smooth navigation, and the customizable chat widget blends perfectly with any website design.
Full star Full star Full star Full star Full star
4.7 Rating based on 787 reviews
Full star Full star Full star Full star Three-quarter star
4.6 Rating based on 343 reviews

Works great on all major platforms

Use our out-of-the-box integrations on e-commerce platforms and website builders
Bluejet
Binargon
Bigcartel
Blogger
Adobe Muse
BigCommerce
Clevero
Boxloja
cs-cart
Gambio
IdoShell
eBrána
Inistapage
Google Tag Manager
Kvikymart
LightCMS
JIMDO
LibertyBusiness
Lightspeed
Mozello
Mobirise
OpenCart
oxyshop
Quicksilk
Redcart
Rocketoo
Shoplo
Shoprenter
Shoptec
Shopware
Sklep-szybko
Skyshop
sote
Squarespace
Textpattern
Strikingly
UpGates
UnasShop
Webnode
Weasy
Unbounce
Webmium
Weby24
Wizishop
Weebly
Webgarden
Bluejet
Binargon
Bigcartel
Blogger
Adobe Muse
BigCommerce
Clevero
Boxloja
cs-cart
Gambio
IdoShell
eBrána
Inistapage
Google Tag Manager
Kvikymart
LightCMS
JIMDO
LibertyBusiness
Lightspeed
Mozello
Mobirise
OpenCart
oxyshop
Quicksilk
Redcart
Rocketoo
Shoplo
Shoprenter
Shoptec
Shopware
Sklep-szybko
Skyshop
sote
Squarespace
Textpattern
Strikingly
UpGates
UnasShop
Webnode
Weasy
Unbounce
Webmium
Weby24
Wizishop
Weebly
Webgarden
80+ other platform integrations
Be smart, choose Smartsupp

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