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Popular live chat for e‑commerce
Convert visitors to customers. A website without live chat is like a brick-and-mortar store without a shop assistant–ready to talk business?
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Join 100,000+ customers now
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Quick setup
Start chatting in 2 minutes
Integrations
PrestaShop, OpenCart, etc.
Chat on the go
iOS & Android app
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Power up your business with our conversational AI chatbot!
Experience the future of conversational e-commerce firsthand
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500% higher customer engagement
Step behind the counter of your webshop
Online store without a chat is like a brick-and-mortar store without a shop assistant. Step behind a virtual counter of your online store and start a personal conversation with your customers.
- Make your visitor feel welcome
- Offer help with merchandise selection
- Motivate with special offers & discounts
Works great on all major platforms
Use our out-of-the-box integrations on e-commerce platforms and website builders
80+ other platform integrations
Positive impact on conversions
Boost sales on your webshop
Data shows that visitors who chat with you are up to 5 times more likely to buy. Measure impact of Smartsupp on conversions in Google Analytics.
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Customer identification
See customer’s details in chat
See customer info like name, email or phone directly in Smartsupp when chatting, thanks to our out-of-the-box integrations with e-commerce platforms.
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Automatic messages
Automate your customer care
Smartsupp allows you to proactively engage visitors. Set up personalized automatic messages based on visited page and how long visitor spent on it.
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Video recordings
Understand customer behavior
Watch behavior of your visitors while making a purchase. You can see pages they browsed, their mouse movement, clicks and understand where they are getting stuck.
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The proof is in the numbers–our customers trust the results
Be smart, choose Smartsupp
Get All Features for 14 days trial. No credit card required.
Testimonials
They love us!
"Great tool for communication with customers"
Smartsupp is a great tool for improving customer support. I like that it allows automated messages that can answer frequently asked questions, saving time.
"An excellent live chat with advanced features"
I have been using Smartsupp and, overall, the experience has been very good. It is a live chat platform that allows connecting with customers quickly and effectively. Intuitive and easy-to-use interface – The setup is simple and does not require technical knowledge.
"Amazing for Connecting with Customers and Boosting Sales!"
I’ve been using Smartsupp for a few months now, and I can honestly say it’s been a game-changer! It makes chatting with customers super easy, so I can answer their questions on the spot and help them feel supported. The real-time insights into how people are navigating the site have been priceless—it’s like having an extra set of eyes to understand what visitors are looking for.
"Android App"
The Android app is also very good. Finally, the ease of use of the platform is excellent.
"Smartsupp is an effective tool for customer support in B2B segment"
Automation with chatbot – Using predefined responses and automated messages, we can filter out common questions and focus on relevant inquiries.
"It's convenient, fast, and easy to use—exactly what I was looking for!"
Smartsupp has been a game-changer for my business. It's convenient, fast, and incredibly easy to use, making customer interactions seamless and efficient. The live chat feature allows me to respond to inquiries in real time, which has significantly improved customer satisfaction.
"Very good, Easy to use"
Excellect software, it's easy to use and set up. It's easy to use and also can recieve message and reply from mobile phone.
"Efficient and User-Friendly Chat Solution"
Smartsupp excels in providing top-notch customer support, with a responsive team always ready to assist. The platform's ease of implementation is a major advantage – setting it up on a website is quick and straightforward, even for non-technical users. The intuitive interface ensures smooth navigation, and the customizable chat widget blends perfectly with any website design.
"Great tool for communication with customers"
Smartsupp is a great tool for improving customer support. I like that it allows automated messages that can answer frequently asked questions, saving time.
"An excellent live chat with advanced features"
I have been using Smartsupp and, overall, the experience has been very good. It is a live chat platform that allows connecting with customers quickly and effectively. Intuitive and easy-to-use interface – The setup is simple and does not require technical knowledge.
"Amazing for Connecting with Customers and Boosting Sales!"
I’ve been using Smartsupp for a few months now, and I can honestly say it’s been a game-changer! It makes chatting with customers super easy, so I can answer their questions on the spot and help them feel supported. The real-time insights into how people are navigating the site have been priceless—it’s like having an extra set of eyes to understand what visitors are looking for.
"Android App"
The Android app is also very good. Finally, the ease of use of the platform is excellent.
"Smartsupp is an effective tool for customer support in B2B segment"
Automation with chatbot – Using predefined responses and automated messages, we can filter out common questions and focus on relevant inquiries.
"It's convenient, fast, and easy to use—exactly what I was looking for!"
Smartsupp has been a game-changer for my business. It's convenient, fast, and incredibly easy to use, making customer interactions seamless and efficient. The live chat feature allows me to respond to inquiries in real time, which has significantly improved customer satisfaction.
"Very good, Easy to use"
Excellect software, it's easy to use and set up. It's easy to use and also can recieve message and reply from mobile phone.
"Efficient and User-Friendly Chat Solution"
Smartsupp excels in providing top-notch customer support, with a responsive team always ready to assist. The platform's ease of implementation is a major advantage – setting it up on a website is quick and straightforward, even for non-technical users. The intuitive interface ensures smooth navigation, and the customizable chat widget blends perfectly with any website design.
4.7 Rating based on 787 reviews
4.6 Rating based on 343 reviews