Communicate with live chat, it’s better
Connect, build & grow. Provide superb customer care to create loyal and lasting relationships that promote long-term success.
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Fast. Efficient. Conversational.
Serve multiple customers at the same time
Enter the era of real-time conversational support! Replace the time-consuming emails and phone calls with live chat that allows you to multitask like no other tool and leave no customer at wait.
Join 100,000+ customers now
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Improve your customer care with advanced features
Make customer happiness a priority
Build the connection
Access multiple channels
Benefit from valuable data
Useful tip
Don't lose valuable contacts
When offline, use contact form to gather e-mails from potential customers trying to reach you.
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Make use of chatbot automation
Take a break, engage the chatbot
Filter the frequently asked questions to save your precious time. Automate the unnecessary and focus more on individual customers that need your help.
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New
Shopping Assistant
Meet Smartsupp Mira AI, your own shopping assistant that learns your business and improves customer satisfaction by providing instant assistance, product recommendation, support and advice.
- Recommends products & services
- Answers up to 80% common and technical questions
- Customizable identity, tone and brand voice
- Configurable handover to a human operator
- Easy & continuous training through web-scraping and FAQs
- Learns about your products directly from your product feed
The tool made with teams at heart
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Manage your team's workload
Get valuable feedback
Measure your team's efficiency
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What makes our tool unique
Meet our customer heroes
We understand our tool, because we care, too. Our in-house support team uses Smartsupp to take care of our own customers and provide the best service possible.
The proof is in the numbers–our customers trust the results
Works great on all major platforms
Use our out-of-the-box integrations on e-commerce platforms and website builders
80+ other platform integrations
Be smart, choose Smartsupp
Get All Features for 14 days trial. No credit card required.